CHAPTER I - An introduction to understand and managing complex process systems - Geert R. Teisman, Lasse Gerrits e Arwin Van Buuren; CHAPTER II - Complexity Theory and Public Administration: A critical appraisal - Erik-Hans Klijn and Ig Snellen; CHAPTER III - Approaches and sources of process dynamics: The case of infrastructure development in the UK and the Netherlands - Geert R. Teisman, Eddy Westerveld and Marcel Hertogh; CHAPTER IV - Appearances and sources of process dynamics: the case of infrastructure development in the UK and the Netherlands - Geert R. Teisman, Eddy Westerveld, Marcel Hertogh; CHAPTER V - Non-Linear Dynamics in Port systems: Change Events at Work - Marcel Van Gils, Lasse Gerrits, Geert R. Teisman; CHAPTER VI - Metropolitan Regions as Self-Organizing Systems - Jean-Marie Buijs, Nancy Van Der Bol, Geert R. Teisman and David Byrne; CHAPTER VII - The complexity of Self-organization: Boundary Judgments in traffic management - Bonno Pel; CHAPTER VIII - Coevolution: A constant in non-linearity - Lasse Gerrits, Peter Marks and Arwin Van Buuren; CHAPTER IX - Public policy-Making and the management of coevolution: Arwin Van Buuren, Lasse Gerrits and Peter Marks; CHAPTER X - Managing complex process systems: Surviving at the Edge of Chaos - Jurian Edelenbos, Erik-Hans Klijn and Michiel Kort; CHAPTER XI - Dealing with complexity through trust and control - Jurian Edelenbos and Jasper Eshuis; CHAPTER XII - Complexity theory and evolutionary public administration: A sceptical afterword - Christopher Pollitt; CHAPTER XIII - Towards an approach of evolutionary public management - Frank Boons, Arwin Van Buuren, Lasse Gerrits and Gerrt R. Teisman